Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and authentication credentials when you register.
• Third-party platform data: When you link your Snapchat or TikTok accounts, we access advertising data including organizations, ad accounts, campaigns, ad groups, ads, and performance metrics (spend, conversions) through their APIs.
• Usage data: Information about how you interact with the Service, such as pages visited and features used.
• OAuth tokens: Access tokens required to communicate with third-party advertising platforms on your behalf.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Sync and display your advertising data from connected platforms
• Execute automations and workflows you configure
• Authenticate your identity and manage account access
• Send important notifications about your account or the Service

3. Data Storage and Security

Your data is stored in a PostgreSQL database. OAuth tokens are stored securely and used only to communicate with the respective advertising platforms. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With your consent: When you explicitly authorize sharing.
• Within your workspace: Team members in the same workspace may see shared ad account data based on their assigned role and permissions.
• Legal requirements: When required by law, regulation, or legal process.

5. Third-Party Platform Data

Data retrieved from Snapchat and TikTok through their APIs is subject to those platforms' respective privacy policies and terms of service. We access only the data necessary to provide the Service and do not use it for purposes beyond what you authorize.

6. Data Retention

We retain your data for as long as your account is active. When you unlink a third-party profile, all associated synced data (organizations, ad accounts, campaigns, ads) is permanently deleted. When you delete your account, all associated data is removed from our systems.

7. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction of inaccurate data
• Delete your account and all associated data
• Unlink third-party profiles at any time, which removes all synced data
• Revoke OAuth access through the respective third-party platform's settings

8. Cookies and Tracking

The Service uses session cookies for authentication purposes. We do not use third-party tracking cookies or analytics services that track your browsing activity across other websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

10. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us through the platform or reach out to your account administrator.